Amendments & Cancellations

If personal, academic or other circumstances turn out to make travel impossible at the time planned, placements can normally be deferred without cost or for a minimal charge. Please call us to discuss your situation.

Amendments, cancellations or part-cancellations must be notified in writing. The charge for amendments ranges from …to …plus the amount charged to Volunteer lanka by third parties. If the total cost is going to exceed $….., we will provide you with a quote before proceeding. Cancellation charges depend on how far in advance of your stated departure date we have been informed in writing. Your stated departure date refers to the earliest of either: the “preferred departure date” entered on your original application form or any subsequently agreed upon date. If only a month and a year are specified on the application form, the “preferred departure date” is the 1st of the month specified:

1. Notice of 3 months or more –
2. Notice of 2-3 months – One third of total program fee
3. Notice of 1-2 months – Two thirds of total program fee
4. Notice of less than 1 month – No refund

Please note that the above cancellation charges apply whether an application is made more than three months before the stated departure date or less than three months before the stated departure date. Deposits paid less than three months before the stated departure date, defined as above, are non-refundable.

Please also note that if you have made your final payment, cancellation insurance (for ages 65 and under) will be available in defined circumstances.

Please remember – we’re not responsible for everything.

If you choose to take part in one of our programs, we cannot allow for every eventuality. You will be choosing to travel far afield to places that can be both exotic and unpredictable. Lifestyles and conditions will be different from those you are used to – not necessarily worse but different. Please be prepared to cope with the unexpected, with local customs and shortages; with the vagaries of weather, travel and mankind in general. Common sense and good humor will see you through most things.

VISAS, INSURANCE & VACCINATIONS

For many destinations, you will have to buy a visa before traveling. In some cases, you can buy a visa at your port of entry into the destination. We will give you the relevant documents and advice.

We advise you to consult your GP or health center for up-to-date information about vaccinations. Since we are not medical experts, our advice on vaccinations and other medical matters can only be informal